At all times we strive to exceed the expectations of our customers.
The commitment to provide excellent service and reduce the environmental impact of our operations is something that features strongly in the creation of our Vision and Values.
We are fully certified to ISO 9001 international quality standard across all of our Depots and have achieved ISO 14001 across the majority of our Depots so far. We audit our systems and processes regularly to ensure our service is consistent across all areas of our business.
In order to achieve such excellence, we monitor our activities using an Integrated Management System (QMS/EMS) which adheres to the requirements of ISO 9001 and ISO 14001.
Nixon Hire employs highly skilled and knowledgeable staff who work to the requirements of the QMS within every element of their role. Our employees are encouraged to make suggestions that will help the company to improve its working processes and procedures. Annual internal audits are carried out by the Quality Manager and a series of key performance indicators measure service provision, the effectiveness of the company’s processes and customer satisfaction. This data is used to ensure that high levels of quality are always maintained as well as feeding back into our objective setting process for continual improvement of Nixon Hire’s systems.
Want to know more?
It has long been perceived that the construction industry is responsible for a large amount of environmental degradation. Nixon Hire works hard to combat this perception. We are mindful of the potential impact our operations may have on the environment and are continually seeking to identify positive steps we can take to reduce this impact.
We are proud to have achieved the Environmental Management Standard ISO 14001 which confirms our commitment to keeping our environmental impact as low as possible by putting in place an officially recognised environmental management system.
We have a number of specific measures in place which make up our environmental policy:
- We minimise all waste generated, segregate for recycling and reuse wherever possible
- We actively seek energy efficiency through staff actions, good maintenance and servicing and investing in efficient equipment
- We have a waste oil management programme to reuse/recycle and dispose of oil safely and responsibly
- We encourage staff to get involved and generate ideas to help drive our environmental improvement programme forward
This environmental policy allows us to ensure that Nixon Hire's activities have the minimum impact on the environment by reducing waste, preventing spillage and managing waste streams, whilst adhering to strict industry-wide regulations.
Want to know more?